Conditions
of use
Bricks: Please allow 12-16 weeks for final
installation. Your installation confirmation email will be sent upon completion
with a picture of your brick and a site map describing your bricks location.
Camps: We reserve the right to combine or cancel
classes that have not met the minimum enrollment. Campers will be placed in an
alternative class when possible. If we cancel a class, payment will be fully
refunded. No refunds will be granted on or after the first day of the camp
session. All registrations subject to camp availability.
Donation: Unless otherwise stated in a separate
notice, no goods or services were received in return for this gift. If your
donation was of non-cash nature, it is your responsibility to estimate the
value of the non-cash gift when reporting it to the IRS.
Memberships: All Memberships expire one year from the
date of purchase. Your Membership helps sustain our preservation activities,
educational programs, archaeological research, museum exhibits and more.
Becoming a member of the St. Augustine Lighthouse & Museum creates a
support network of people that share the love of lighthouses, maritime history
and the sea.
Tickets: For their safety, children must be 44 inches
tall to climb the tower and must climb under their own power. Carrying children
in the tower is prohibited. During inclement weather, the observation deck and
/or tower may be closed for your safety. If the weather looks threatening,
please call us at 904-829-0745 to check the tower's status.
THE RESALE OF THIS TICKET FOR MORE THAN ITS FACE VALUE
WITHOUT THE WRITTEN CONSENT OF THE COMPANY/OWNER/MANAGEMENT (TOGETHER, MANAGEMENT)
IS PROHIBITED BY LAW. THE TICKET HOLDER VOLUNTARILY ASSUMES ALL RISKS AND
DANGER INCIDENTAL TO ANY EVENT FOR WHICH THIS TICKET IS ISSUED AND WAIVES ALL
CLAIMS AGAINST THE MANAGEMENT, ITS AGENTS, AFFILIATES AND/OR LICENSORS. NO
ALCOHOL, DRUGS, WEAPONS, FOOD, OR GLASS CONTAINERS ALLOWED. ADMISSION IS
SUBJECT TO COMPLIANCE WITH ALL LAWS AND FACILITY RULES AND THE TICKET HOLDER
CONSENTS TO REASONABLE EXAMINATIONS AND SEARCHES TO ENSURE COMPLIANCE.
MANAGEMENT RESERVES THE RIGHT TO REFUSE ADMISSION OR TO EJECT ANY PERSON WHOSE
CONDUCT IS DEEMED BY MANAGEMENT TO BE DISORDERLY OR POSE A DANGER TO THEMSELVES
OR OTHERS OR WHO FAILS TO COMPLY WITH ANY LAW OR WITH THE TERMS AND CONDITIONS
HEREIN. THE TICKET HOLDER FURTHER CONSENTS TO THE USE OF HIS/HER IMAGE OR
LIKENESS INCIDENTAL TO ANY DISPLAY, TRANSMISSION, OR REPRODUCTION OF THE EVENT.
PHOTOGRAPHS AND RECORDINGS MAY ONLY BE USED FOR PERSONAL USE (ALL COMMERCIAL
USE IS PROHIBITED). IN THE EVENT OF A CANCELLATION FOR WHICH THERE IS NO
RESCHEDULED DATE, A REFUND FOR THIS TICKET MAY BE ISSUED AT THE OPTION OF THE
MANAGEMENT AND MAY NOT INCLUDE ADDITIONAL TICKETING FEES (I.E., TICKETING
OPERATIONS FEES, SHIPPING FEES, ETC.). UNLESS OTHERWISE INDICATED, ALL EVENTS
ARE CONSIDERED RAIN OR SHINE. NO REFUNDS WILL BE GIVEN DUE TO BAD OR INCLEMENT
WEATHER.
Tours and
Events: For their safety, children must be 44 inches tall to climb
the tower and must climb under their own power. Carrying children in the tower
is prohibited. During inclement weather, the observation deck and /or tower may
be closed for your safety. If the weather looks threatening, please call us at
904-829-0745 to check the tower's status.
THE RESALE OF THIS TICKET FOR MORE THAN ITS FACE VALUE
WITHOUT THE WRITTEN CONSENT OF THE COMPANY/OWNER/MANAGEMENT (TOGETHER, MANAGEMENT)
IS PROHIBITED BY LAW. THE TICKET HOLDER VOLUNTARILY ASSUMES ALL RISKS AND
DANGER INCIDENTAL TO ANY EVENT FOR WHICH THIS TICKET IS ISSUED AND WAIVES ALL
CLAIMS AGAINST THE MANAGEMENT, ITS AGENTS, AFFILIATES AND/OR LICENSORS. NO
ALCOHOL, DRUGS, WEAPONS, FOOD, OR GLASS CONTAINERS ALLOWED. ADMISSION IS
SUBJECT TO COMPLIANCE WITH ALL LAWS AND FACILITY RULES AND THE TICKET HOLDER
CONSENTS TO REASONABLE EXAMINATIONS AND SEARCHES TO ENSURE COMPLIANCE.
MANAGEMENT RESERVES THE RIGHT TO REFUSE ADMISSION OR TO EJECT ANY PERSON WHOSE
CONDUCT IS DEEMED BY MANAGEMENT TO BE DISORDERLY OR POSE A DANGER TO THEMSELVES
OR OTHERS OR WHO FAILS TO COMPLY WITH ANY LAW OR WITH THE TERMS AND CONDITIONS
HEREIN. THE TICKET HOLDER FURTHER CONSENTS TO THE USE OF HIS/HER IMAGE OR
LIKENESS INCIDENTAL TO ANY DISPLAY, TRANSMISSION, OR REPRODUCTION OF THE EVENT.
PHOTOGRAPHS AND RECORDINGS MAY ONLY BE USED FOR PERSONAL USE (ALL COMMERCIAL
USE IS PROHIBITED). IN THE EVENT OF A CANCELLATION FOR WHICH THERE IS NO
RESCHEDULED DATE, A REFUND FOR THIS TICKET MAY BE ISSUED AT THE OPTION OF THE
MANAGEMENT AND MAY NOT INCLUDE ADDITIONAL TICKETING FEES (I.E., TICKETING
OPERATIONS FEES, SHIPPING FEES, ETC.). UNLESS OTHERWISE INDICATED, ALL EVENTS
ARE CONSIDERED RAIN OR SHINE. NO REFUNDS WILL BE GIVEN DUE TO BAD OR INCLEMENT
WEATHER.
Cancelation
& Refund Policy: We reserve the right cancel events that have
not met the minimum enrollment, for inclement weather or circumstances beyond
our control . If the Museum cancels, payment will be fully refunded.
Shipping
policy
Shipping is determined by the by item size, weight and
carrier.
Overall Return Guidelines
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All returns must meet the overall guidelines in order for the
individual return policy to apply.
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Products that are received in any of the following conditions are
not eligible for return and may be rejected:
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Any product not purchased from the lighthouse.
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Any product that is returned without all original packaging and
accessories, including the retail box, manuals, cables, and all other items
originally included with the product
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Any product that exhibits physical damage
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Any product which appears tampered, customized, or altered in any
way